Returns & Refunds
Every piece is made to order specifically for you when you check out — which is what makes our policy different from a standard retailer's.
All sales are final
Because nothing is printed until you order it, we can't restock a returned piece or resell it to someone else — so we don't accept returns or exchanges for a wrong size, a change of mind, or simply not loving it in person. We'd rather be upfront about this before you buy than surprise you after.
Check the size chart and fit notes on each product page before ordering — sizing questions are also always welcome through the chat widget.
The one exception: misprints and damage
If your piece arrives genuinely misprinted, defective, or damaged in shipping, that's on us — we'll replace it free of charge. Contact us through the chat widget within 14 days of delivery with your order number and a photo of the issue, and we'll get a replacement moving.
Lost or missing packages
If tracking shows your order delivered but you never received it, or it's been stuck in transit well past the estimated window, reach out and we'll look into it with our carrier and print partner.
Questions before you order
If you're unsure about sizing, color, or anything else on a product page, ask before you buy — it's the best way to make sure a final-sale piece is the right one.